Usage insight study
A three-to-five-week reading of one live digital product, returned as a bound visual report and a ninety-minute briefing.
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Studies
Each engagement is a reading of how people use a digital product — a site, an application, a booking desk, a catalogue — and a visual account of what that use looks like.
Usage map commission
A drawn atlas of how people move through a digital product — rooms, paths, dead ends — made to hang in the room where the product is argued over.
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Product usage audit
A one-week reading of the usage records you already keep, naming what they can and cannot tell you about actual use.
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Team briefing
A half-day sitting in Batumi or by video, walking a product team through usage findings they already have — ours or their own.
Open the study sheetWe do not sell access to software. We take briefs, collect traces, draw maps, and sit a finding with the people who can act on it. If you already know the question, start with the usage insight study. If you need a shorter look at records you already hold, ask for an audit. If the drawings are the missing piece, commission a usage map.